Data Deletion Policy

๐Ÿ“… Last updated: October 2026 โœ… Effective: October 2026

This page covers the app BhaiFinder, published by BharatAI Solutions Private Limited ("Company", "we", "us", or "our").

It explains exactly how to delete your BhaiFinder account, what data is deleted, what is retained and for how long. Google Play requires all apps that allow account creation to publish this information. Apple App Store recommends it.

Deletion is carried out inside the app โ€” this page describes the steps. It is not itself a deletion form.

For questions or assistance: hello@bhaifinder.com


How to Delete Your Account

You can delete your account in two ways:

Option 1 โ€” In-App (Recommended)

  1. Open the BhaiFinder app and sign in
  2. Tap You โ€” the last tab in the bottom navigation bar
  3. Scroll to the very bottom of that screen
  4. Tap Delete account (red, below "Log out")
  5. Read the warning screen, then tap Delete my account permanently
  6. Confirm once more in the dialog by tapping Yes, delete permanently

Deletion begins immediately โ€” there is no grace period and no undo. You are signed out straight away.

Option 2 โ€” Email Request

If you cannot access the app, email hello@bhaifinder.com from your registered email address with the subject line: "Account Deletion Request"

Include:

We acknowledge deletion requests within 48 hours and complete them within 7 business days.


What Happens When You Delete

Immediately

Your account and everything linked to it is permanently and irreversibly erased in the same step. Your login stops working at once, you are signed out, and you no longer appear in friend search. This erases:

If you had an active paid subscription, it is cancelled with Razorpay as part of the deletion, so you are not billed again. This process is not reversible.

Deleting and signing up again

You can create a new account with the same email, Google or Apple sign-in at any time. It starts empty, because your old data is gone. The one exception is your monthly free allowance: if you sign up again in the same calendar month, the new account starts with the same amount of that month's free saves, AI credits and Bhai Caller calls already used, and with any referral bonus balance you had. This stops deletion from being used to reset free limits. From the 1st of the next month, every account gets the full allowance as usual.


Data We Retain After Deletion

We keep only the following after an account is deleted. None of it contains your saved content, reminders or personal memories:

Data type Retention period Reason
Monthly usage record: a one-way hash of your email and/or sign-in ID, plus how much of that month's free allowance had been used Until 00:00 IST on the 1st of the next month, then deleted automatically Stops deleting and re-creating an account from resetting free limits (see above). It holds no name, readable email, IP address or plan
Hashed referral record (one-way hash of your email / sign-in ID) Permanently Stops repeated delete-and-re-signup referral abuse; contains no readable personal data
A record that an account deletion happened, with its date 90 days Operational audit trail. It holds no name, email, IP address or account ID
Items a friend or group member had already saved into their own library, and categories they had imported Until the recipient deletes them That person's own copy. Your name and the link back to you are removed. Shares they had not saved disappear with your account
Link preview images (public thumbnails of links you saved) Until a periodic cleanup finds no saved item still using them The same public image can be shared by other users' saves of the same link
Server request and security logs not linked to your account (for example, by IP address only) 7 days (security records: 30 days) Security and debugging; deleted automatically
Anonymised analytics Indefinitely Aggregated, non-identifiable usage statistics only
Legal/compliance records As required by law If subject to a court order or legal process

Payment records and invoices for any paid plan are held by our payment processor, Razorpay, for the period Indian tax and payment regulations require (see below). We do not keep a copy in our own database after your account is deleted.


Data Stored by Third Parties

Some data may be held by our service providers. Deleting your BhaiFinder account does not automatically delete data held by:

Provider What they may hold How to request deletion
Razorpay Payment records, invoices and subscription records razorpay.com โ€” their data retention is governed by Indian financial regulations
Google Firebase FCM push tokens; and, if analytics collection is enabled, anonymised app-usage events tied to an app-instance identifier (never your name or email) FCM tokens are deleted from our system on account deletion. Analytics data is not linked to your account; it is reset when you uninstall the app or clear its data, and Firebase expires it automatically
OpenAI Saved content sent for categorisation; a photo only when on-device OCR finds no text Sent for a single request and not stored by us; nothing to delete on our side
Your device The original photos and PDFs you attached These are never uploaded to our servers โ€” they stay on your phone and are removed when you uninstall the app or clear its data
MongoDB Atlas All user data Deleted as part of account deletion; encrypted backups roll off within 30 days
OpenAI (Bhai Caller) Live call audio, only if you used Bhai Caller Streamed during the call and not stored by us. OpenAI may keep API data for a limited period (typically up to 30 days) for abuse monitoring under its own policies
Amazon Web Services Copies of public link preview images Not linked to your identity; removed in a periodic cleanup once no saved item uses them
Meta (Instagram) Your direct messages with @BhaiFinder and your comments on Instagram Held by Instagram in your account; delete them in the Instagram app. We stop linking your Instagram ID to BhaiFinder when your account is deleted
Apify Public links of Instagram posts you saved (no account data) Not linked to your identity; kept under Apify's own retention policy

Partial Data Deletion (Without Account Deletion)

You do not have to delete your account to remove your content. You can delete individual items at any time:

When you delete a saved item, its link preview image is not deleted at that moment, because the same public image may be used by other saved items. Preview images no longer used by any saved item are removed in a periodic cleanup.

These actions are immediate and permanent. There is no separate option to bulk-erase one whole data category (for example, "all my reminders") while keeping the account โ€” for a complete wipe, use account deletion above.


Contact

If you have questions about account or data deletion, or to submit a deletion request:

BharatAI Solutions Private Limited
Product: BhaiFinder
Email: hello@bhaifinder.com
Website: bhaifinder.com

Response time: We acknowledge deletion requests within 48 hours and complete them within 7 business days.